Yes, Heart Pharmacy Group is a proudly independent, locally owned and operated community pharmacy group that has been serving Vancouver Island and the Greater Victoria community for decades. Founded on the principle of providing "The Extraordinary Care You Deserve," our local ownership allows us to dynamically pivot to the specific health needs of Victoria residents, unlike national big-box corporate chains.

You can seamlessly transfer or refill your prescriptions at any Heart Pharmacy location. To transfer a prescription from another pharmacy in BC, simply call one of our locations or visit us in person with your medication bottle or prescription details; our pharmacy team will handle the entire regulatory transfer process behind the scenes. For routine refills, you can call ahead, request automatic refills, or utilize our streamlined communication channels to ensure your medication is prepared before you arrive.

Heart at Home is a specialized, dedicated medication management and delivery service designed to help seniors, individuals with limited mobility, and those managing complex chronic conditions stay independent in their own homes. Through Heart at Home, our clinical team provides daily visits to patients to support medication administration and vital measurement monitoring, ensuring adherence and reducing medication errors.

Yes, certified immunizing pharmacists at Heart Pharmacy administer a wide range of public health and travel vaccines. This includes seasonal influenza (flu) shots, COVID-19 vaccinations and boosters, shingles vaccines, pneumonia shots, and HPV vaccines. You can book an immunization appointment through our online booking portals or the BC provincial booking system when applicable.

The Victoria Travel Clinic is integrated directly into our Heart Pharmacy Esquimalt location (890 Esquimalt Rd). It is an ISTM (International Society of Travel Medicine) certified travel vaccination center. We offer comprehensive travel health consultations with an integrated team of pharmacists, travel nurses, and collaborative physicians. Services include yellow fever vaccinations, malaria prophylaxis prescriptions, Twinrix (Hepatitis A & B) shots, traveler’s diarrhea advice, and customized health assessments based on your international destination.

Yes. Under the expanded scope of practice for pharmacists in British Columbia, our pharmacists can assess patients and prescribe medications for various minor ailments and contraceptives. Conditions we can treat and prescribe for include uncomplicated urinary tract infections (UTIs), allergies (allergic rhinitis), pink eye (conjunctivitis), acid reflux (GERD), cold sores, fungal infections, and skin conditions like mild acne or eczema. This service provides rapid healthcare access without requiring a visit to a walk-in clinic or emergency room.

A Medication Review is a one-on-one, confidential consultation between you and a Heart Pharmacy pharmacist to analyze every prescription, over-the-counter medication, vitamin, and natural health supplement you take. The goal is to ensure there are no adverse drug interactions, eliminate therapeutic duplications, verify correct dosages, and optimize your overall health outcomes. If you qualify under BC PharmaCare guidelines, this clinical service may be fully covered at no cost to you.

Yes, Heart Pharmacy processes direct third-party billing with BC PharmaCare, Fair PharmaCare, and almost all major Canadian private insurance providers (including Blue Cross, Canada Life, Sun Life, Manulife, and Green Shield). Please present your CareCard (Personal Health Number) and private insurance credentials to our team, and we will automatically apply your coverage at the point of sale.

Yes, we offer convenient prescription delivery services throughout Greater Victoria to bring your required medications directly to your home or office. If you are unable to visit one of our physical locations or are managing prescriptions via our Heart at Home program, contact your nearest Heart Pharmacy branch to coordinate a delivery schedule that works for you.