In order to keep our staff & customers safe, we have implemented the following measures:

1. All of our locations offer free prescription delivery within the Greater Victoria area. To arrange for a delivery of your prescriptions, call your preferred Heart Pharmacy location.

2. We encourage our staff to wear masks. Staff & patients who are direct care and contact situations (vaccinations, minor assessments) will be required to wear masks and appropriate PPE.

3. Heart Pharmacy employees who show any symptoms related to cold, flu, or COVID-19 are required to stay home and not return to work until asymptomatic. We also support our staff in accessing COVID-19 tests if desired.

4. Hand hygiene best practices - hand sanitizer at store entrances and in high-touch areas. Pharmacy staff frequently wash their hands per CDC guidelines.

5. Thorough cleaning processes throughout the day as well as deep cleaning after-hours.

6. Proper ventilation to promote fresh air circulation and air filtering.

7. Supporting our employees in receiving COVID-19 vaccinations.

How you can help:

1. We encourage mask wearing to protect our fellow customers, many of whom have an elevated risk of serious complications from COVID-19. We will continue to have masks available at store entrances for any customers who wish to wear one while inside.
   Please practice physical distancing by being mindful of other customers and staff by allowing for 2 meters of space.

2. If you are experiencing any symptoms but need to fill a prescription or make a retail purchase, please call one of our stores - we can arrange for prescription delivery or arrange a curbside pickup of the products you need without you having to enter our store.

   Thank you!